Position

IT support engineer/ Senior IT Support Engineer

Responsibilities:

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• Responsible for supporting the deployment, maintenance and monitoring on existing systems of related project

• Assist in technical hardware/software operational support such as installation, maintenance and testing

• Assist in performing and maintaining daily IT operations including but not limited to network and hardware support

• Troubleshoot and perform administration of network and email systems

• Communication with vendors for specifications and delivery

• Prepare technical documents and reports, implementation proposals and user manual

• Provide professional IT ad-hoc duties as required

Requirements: 

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• Degree Holder in Computing or related discipline

• Minimum of 1 year experience in IT support or related fields

• Candidates with more experience will be considered as Senior IT Support Engineer

• Experiences in desktop/system support, including Windows and Linux

• Proficient in spoken and written English, Cantonese and Mandarin

• Sensational analytical and problem solving skills 

• Self-motivated, able to work independently and under pressure